New York, NY — April 6, 2015 — Vitals, a leader in providing online transparency tools and data that help consumers find top doctors and make informed decisions about their medical care, is pleased
to announce that Dr. Benjamin Peng has won a 2014 Vitals On-Time Award.
Each year, Vitals receives millions of patient-reported ratings on various components of their doctor’s care, including how long a patient waits to see the doctor. Vitals On-Time Award recognizes doctors who manage their practice effectively and efficiently.
“No one wants to wait long when they’re sick,” said Mitch Rothschild, CEO of Vitals. “As more people turn to online physician-rating sites to find a doctor, wait time is an increasingly important factor that impacts their choice, and ultimately their relationship with their physician.”
In fact, 10 percent of people in a recent Vitals study said long waits would be reason enough to find a new doctor. The national average wait time to see a physician is over 20 minutes. Yet, doctors who won Vitals On-Time Award had an average of only 11 minutes. In addition, Vitals On-Time Award winners must have an overall patient rating of at least 3.0 or higher (out of 4.0). Winning doctors must also have a medical license in good standing with no sanctions.
An icon denoting award will be prominently displayed on your Vitals profile, signaling to new patients that your office is professional and punctual. Annually, more than 100 million people search for doctors on our sites.
Dr. Benjamin Peng commented on the recognition:
About Benjamin Peng: a short profile by and about the honoree:
There is a delicate balance between seeing new and established patients on a timely basis and also allowing expeditious care for patients who require urgent attention. We do this by not overbooking into our daily schedule as well as leaving openings for emergencies in the early morning and late afternoon, when Dr. Peng is usually doing paperwork. As well, with excellent Google, Health Insurance and Top 10 Vitals rankings, Dr. Peng chooses the networks in which he participates very carefully. Dr. Peng would rather offer fewer patients excellent care than more patients adequate care.
To learn more about the doctor and see the award, please visit Dr. Benjamin Peng’s profile on Vitals.com.
About Vitals
Vitals is reinventing the way people shop and save on their medical care. We support effective decision-making through cost, quality and access data, as well as reward and incentive programs. Vitals leads the market with the first transparency and engagement platform that achieves measurable savings for consumers through a retail-like approach to purchasing health care services. Through health plans, hospitals and our leading consumer websites, Vitals helps more than 150 million people each year access better, more affordable care.
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